We send exam prep materials two weeks before class and links one week before class to all students who have paid in advance. If you register for a class less than two weeks before it begins, we will send your materials and links after we receive payment in full.
Students will receive materials on the first day of class.
We accept all major credit cards (VISA, MasterCard, American Express, Discover). We also accept payment by check, money order, wire transfer, or purchase order. We must receive your class fee at least two weeks before the class begins to hold your reservation.
All RMC instructor-led exam prep classes qualify for our RMC Class Guarantee.
RMC instructor-led virtual classes use VoIP (Voice over Internet Protocol) technology. All students must have a VOIP-compatible headset to fully participate in these classes. We offer these at an additional charge with each instructor-led virtual class.
Cancellation and Transfer Policy
|Student Cancellation Date||>30 days prior to class||8 – 29 days prior to class||7 days prior to class|
|Cancellation Fee Charged||20% of class registration fee||40% of class registration fee||Full Class Fee|
|Transfer Fee Charged||15% of class registration fee||30% of class registration fee||No Transfers, Full Class Fee|
Upon cancellation of your class enrollment, you will be charged an additional fee for the value of any materials received prior to class.
If RMC cancels a class, we will issue a full refund of all tuition paid. Airfare and hotel cancellation fees remain the responsibility of the registrant and will not be reimbursed, please contact RMC customer service prior to booking travel to make sure your class is guaranteed to run.
You may transfer registration to any other open class with available space. Fees will be charged dependent upon the date transfer is requested, reflected in the table above. Transfers must be made no later than 7 days prior to the first day of class, and no refunds will be given for transfer requests made on or after that date. In addition, no refund will be given for any cancelled registration if it has been previously transferred.
Per PMI policy, a class completion certificate will be issued by RMC if the following attendance conditions are met:
|Scheduled Class Time||6 hours or less||1 day||Multiple Days|
|Allowed Absence||30 Minutes||1 Hour||Average of one hour per day*|
*For example, if a class runs for multiple days, a student may miss a total of two training hours of a two-day class, three total training hours of a three-day class, and so on.
If the conditions above are not met, RMC will not issue a class completion certificate, and you will not be able to claim Contact Hours or PDUs for the class. In addition, not meeting the conditions listed above will render our class guarantee null and void. Students may request to retake the portions of the class that were missed, but we reserve the right to deny a request or charge an additional fee
All expenses of continuing education (fees, travel, meals, and lodging) to maintain and improve professional skills are tax deductible (Treas. Reg. 1-162-5). Consult your accountant about tax deductible expenses.
Recording of Classes
RMC classes are copyrighted. Recording of our classes is strictly prohibited.
Instructors are subject to change at any time.
Students are not allowed to attend an exam prep class that is based on a certification they already hold. Furthermore, no student may attend any RMC class with similar subject matter to a class they already teach or are intending to teach to others. For example, PMP certified project managers or project management instructors may not register for a PMP® exam prep class. Students who are found in violation of this policy will be removed from the class registration list or asked to leave the classroom immediately if the class has already begun.
eLearning Course Policies
eLearning Course Subscriptions
All RMC eLearning courses are purchased on a subscription basis. After completing purchase, you will receive an email containing a username and password for our eLearning portal. Your course subscription time begins the first time you use access your new eLearning course. Access to any course will automatically be disabled by our system after the subscription time limit expires.
Sharing eLearning Access
RMC does not allow the sharing of any eLearning course or account. eLearning subscriptions are not transferable and cannot be shared or resold. If account activity indicates multiple users on one account, the account will be terminated immediately, and no refund will be given.
Teaching With RMC eLearning Courses
Although we permit many to teach using our books and other printed materials through our Training Partner ProgramTM, we do not allow the use of our eLearning courses as instructional tools.
All sales are final. However, we offer a free sample lesson with each eLearning course to give you a chance to experience our courses and ensure they work on your system before you complete your purchase.
Browsers: Internet Explorer 8.0 and higher, or any version of Firefox, Chrome, Safari, or Edge
Internet: Requires an internet connection (WIFI recommended)
Mobile: Compatible with computers or tablets with a 6-inch or larger screen. Our eLearning courses are not optimized for use on phones or other devices with small screens.